What is the Twinkle Town experience?

Twinkle Town is a family-friendly Christmas lights experience featuring dazzling displays, festive music, and a joyful farm-style atmosphere designed to celebrate the Christmas season together. It is perfect for all ages and offers a fun, interactive experience that is unique to Twinkle Town.

When is Twinkle Town open?

Twinkle Town is open on select evenings from late November through December. Please always check our online calendar for exact operating hours and follow our social media pages for live weather updates.

Where is Twinkle Town located?

Twinkle Town is located at 2739 Cedar Creek Rd. Youngsville, NC 27596. The creators of the highly popular Panic Point bring you a non-scary, family-fun holiday light and music extravaganza suited for all ages!

Does Twinkle Town charge for parking?

No! Free on-site parking is always available, and our dedicated parking team will guide you to a spot upon arrival.

How much do tickets to Twinkle Town cost?

General admission pricing is as follows:

  • Adults & Children: $20 per person
    (plus tax & $2 per ticket processing)
  • Children 3 & under: Free

Do I need to buy Twinkle Town tickets in advance?

Yes. All tickets should be purchased online in advance for the specific night you plan to attend.

What is the bag policy at Twinkle Town?

We enforce a clear bag policy for the safety of all guests. Please note that diaper bags, children’s backpacks, and required medical bags are permitted but are subject to security checks at the gate.

Is Twinkle Town appropriate for young children?

Yes! Twinkle Town is designed to be enjoyed by all ages, with thoughtful consideration given to families with young children. The environment is safe, welcoming, and full of Christmas wonder.

What attractions do guests enjoy at Twinkle Town?

Your admission ticket unlocks access to our full holiday wonderland. Ticketed guests will enjoy:

  • Hayride: A scenic hayride through the musical ages.
  • Light Displays: Custom Christmas light displays.
  • Festive Midway: A festive musical midway packed with activities.
  • Walk-Through: An interactive walk-through experience.
  • Photo Opportunities: Interactive photo opportunities throughout the venue.

Is Twinkle Town a drive-through or walk-through event?

Twinkle Town is a hayride, dazzling interactive music, and light experience. Ticketed guests will also love our winter walk-through filled with lights and photo opportunities! In addition, families can spend time in our Midway enjoying activities, food, and getting photos with our Christmas characters.

Is Twinkle Town wheelchair and stroller accessible?

Yes! We welcome guests of all mobility levels to enjoy the holiday magic.

  • Accessibility: Strollers and wheelchairs are allowed, though please note that some trails and natural areas are a bit more difficult to navigate.
  • Wagons: We highly encourage families to bring all-terrain wagons.
  • Discounted Tickets: Handicap discount tickets are available. Please text us at 919-495-4057 to arrange yours.

Is food available at Twinkle Town?

Yes! Enjoy festive favorites available for purchase at our concession stands. Hot chocolate and apple cider are also available for purchase and are the perfect way to warm you up!

What is the Twinkle Town weather and rain policy?

Twinkle Town’s default position is to remain open. However, if the weather becomes too severe and conditions become unsafe, we will close. Announcements and updates will be posted on our website and social media pages. If we do close due to weather, you may transfer your tickets to another operating night.

Are pets allowed at Twinkle Town?

For safety and insurance reasons, pets are not permitted on the property (with the exception of certified service animals).

Are public restrooms available at Twinkle Town?

Yes, public restroom facilities are available on-site for all guests.

Can I take photos at Twinkle Town?

Absolutely! We encourage you to take photos and share your memories. There are LOTS of photo opportunities and interactive character experiences. If you are looking for a place to capture the perfect Christmas card photo, we have you covered!

How much time does the Twinkle Town experience take?

We are designed for you to come and spend as much time as you want to enjoy the full experience. Your ticket allows you to cherish the time with your family at leisure during our operating hours.

Does Twinkle Town host private or corporate events?

We would love to discuss your needs for the perfect Christmas festivities for your business, church, or private group. Please reach out to crystal@twinkletownnc.com.com for more information.

Does Twinkle Town offer fundraising opportunities?

We sure do! Please contact geoff@raleighhauntedhouse.com to set up an easy fundraising option for your organization.

What is the Twinkle Town refund and ticket exchange policy?

Twinkle Town does not offer refunds, but tickets may be exchanged for a different night or a different time. The deadline to make an exchange is 2 hours before we open on the night the ticket is for. To exchange your tickets:

  • Step 1: Open your confirmation email.
  • Step 2: Click “Manage Tickets”.
  • Step 3: Click “Transfer Tickets”.
  • Step 4: Select the date (which will be the date of your ticket if you are simply changing your arrival time).
  • Step 5: Select the arrival time.
  • Exchange Fees: Ticket transfers for the same price are free and do not carry any additional fees.

Does Twinkle Town require a liability waiver?

Yes. All guests must review and accept our digital “Waiver and Release Agreement” to enter Twinkle Town.

  • Online Purchases: When you buy your tickets online, you will check a box during checkout to agree to the waiver.
  • On-Site: Our Code of Conduct is posted on a sign located between the parking lot and the Box Office. This sign includes a QR code that links directly to our digital waiver.

What payment methods does Twinkle Town accept?

Yes. Twinkle Town accepts cash and all major credit and debit cards (including American Express) anywhere you need to make an on-site purchase.

Does Twinkle Town offer promo codes or group discounts?

Yes, Twinkle Town offers several discounts and promotions throughout the season.

  • Instant Promo Code: Use the code twinkle26 at checkout for 10% off your online ticket purchase.
  • Group Rates: For group discounts and other available offers, please visit our Dates and Prices page.

Can parents or chaperones enter Twinkle Town without a ticket?

No. All patrons over the age of 3 years old are required to purchase a ticket to enter the venue.

What is the code of conduct at Twinkle Town?

To ensure a safe and festive environment for all patrons and staff, please adhere to our venue guidelines:

  • Substances: No drugs or alcohol are allowed on site.
  • Disorderly Conduct: Disorderly conduct such as foul language and threats of violence will not be tolerated.
  • Zero Tolerance: If you violate our code of conduct (posted on a sign before you get to the Box Office), you will be removed from the venue without a refund.
  • Security: To ensure the safety of our patrons and our staff, Twinkle Town will have a representative from the Franklin County Sheriff’s Department onsite.